MAGNA Assistants Academy
Effective Date: 19 October 2026
Last Updated: 19 October 2026
1. Introduction
At MAGNA Assistants Academy (“MAGNA,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, register for courses, purchase educational materials, subscribe to communications, or otherwise interact with our services.
We aim to process personal information transparently and in accordance with applicable data protection legislation, including, where relevant:
- The European Union General Data Protection Regulation (GDPR) and applicable European Economic Area privacy laws.
- The Swiss Federal Act on Data Protection (FADP).
- Applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended.
- Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD).
- Applicable data protection and privacy laws in Latin American jurisdictions where our activities are subject to those laws.
The specific rights and requirements applicable to you may depend on your country or state of residence and the nature of our processing activities.
2. Who Is Responsible for Your Data?
The organization responsible for determining how and why your personal information is processed is:
Organization: MAGNA Assistants Academy
Legal Entity: [Insert registered legal business name]
Registered Address: [Insert full business address and country]
Website: [Insert website URL]
Privacy Contact: [Insert privacy email address]
Where required by applicable law, details of our designated data protection officer, privacy representative, or local representative will be made available through the contact information above.
3. Personal Information We Collect
Depending on how you interact with MAGNA Assistants Academy, we may collect the following categories of personal information.
Personal identification and contact information
- First and last name.
- Email address.
- Telephone number, if provided.
- Country of residence.
- Billing address and related contact details.
Account and educational information
- Account registration details.
- Course enrollment information.
- Learning progress and course completion records.
- Assessment responses, results, and certificates.
- Communications with instructors or our support team.
- Feedback, testimonials, and survey responses.
Payment and transaction information
- Courses and educational products purchased.
- Payment dates, amounts, and transaction references.
- Billing and invoicing information.
- Refund or payment-related correspondence.
Payments may be processed by independent third-party payment providers. We do not intend to store complete payment card numbers or security codes on our own systems.
Technical and website usage information
- Internet Protocol (IP) address.
- Browser and device information.
- Website activity and navigation data.
- Login and security records.
- Cookies and similar tracking technologies.
Communications and marketing preferences
- Contact form submissions.
- Email correspondence.
- Newsletter subscription preferences.
- Records of consent or marketing opt-out requests.
We seek to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
We do not intentionally request sensitive personal information, such as health information, biometric data, religious beliefs, or political opinions, unless there is a specific lawful and necessary reason to do so.
4. How We Collect Your Information
We may collect personal information:
- Directly from you when you create an account, enroll in a course, make a purchase, complete a form, or contact us.
- Automatically through website functionality, server logs, cookies, and similar technologies.
- From payment processors when they confirm transactions or provide payment-related information.
- From service providers supporting our website, learning platform, communications, or customer service.
- From other sources where permitted by law and where relevant to the services you request.
Where personal information is required to create an account, complete a transaction, or deliver a course, failure to provide that information may prevent us from providing the relevant service.
5. Why We Use Your Personal Information
We process personal information for the following purposes:
| Purpose | Applicable legal basis under GDPR, where relevant |
|---|---|
| Creating and managing learner accounts | Performance of a contract |
| Providing courses, assessments, and certificates | Performance of a contract |
| Processing purchases and providing transaction support | Performance of a contract |
| Maintaining financial and tax records | Legal obligation |
| Responding to inquiries and providing support | Contractual necessity or legitimate interests |
| Protecting accounts and preventing fraud | Legitimate interests or legal obligation |
| Improving website performance and educational services | Legitimate interests, or consent where required |
| Sending optional marketing communications | Consent or another lawful basis where permitted |
| Using nonessential analytics or advertising cookies | Consent where required |
| Establishing, exercising, or defending legal claims | Legitimate interests or other applicable lawful basis |
For individuals in jurisdictions outside the GDPR framework, we rely on the lawful grounds permitted by the applicable legislation, including consent, contractual necessity, compliance with legal obligations, and other authorized grounds.
Where consent is required, we will request it before undertaking the relevant processing.
6. Course Enrollment and Learning Records
When you register for a MAGNA Assistants Academy course, we process information necessary to administer your learning experience.
This may include maintaining your enrollment status, tracking course progress, recording assessment results, and issuing completion certificates.
Authorized personnel and relevant technical service providers may access this information only to the extent necessary to deliver and support our educational services.
We do not publish individual learning records or assessment results without an appropriate legal basis.
7. Payments and Third-Party Services
We may use external providers for payment processing, website hosting, course delivery, email communications, analytics, security, and other essential business functions.
These providers may process personal information on our behalf or act as independent controllers of information collected through their services.
We seek to use providers that offer appropriate privacy and security protections and enter into data processing agreements where required by law.
Where payment services are provided by a third party, that provider’s privacy policy may also apply.
Payment providers used: [Insert verified provider names, such as PayPal, if applicable]
Website hosting provider: [Insert provider]
Learning management platform: [Insert relevant platform and service providers]
Email marketing provider: [Insert provider, if applicable]
Analytics providers: [Insert providers, if applicable]
We do not disclose personal information to unrelated third parties for their independent marketing purposes without a lawful basis.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functions.
- Maintain secure user sessions.
- Remember preferences.
- Support course enrollment and learner accounts.
- Understand website usage and performance.
- Provide analytics or marketing functionality, where enabled.
Essential cookies may be used where necessary for the website to function.
Where legally required, we will obtain your consent before placing nonessential cookies or activating comparable tracking technologies.
You may manage your preferences through our cookie consent tool, where available, and through your browser settings.
For more detailed information, please refer to our [Cookie Policy or Cookie Preferences page].
9. Marketing Communications
If you subscribe to our newsletter or agree to receive promotional communications, we may contact you about:
- New courses and educational programs.
- Learning resources and academy updates.
- Special offers or upcoming events.
- Relevant announcements from MAGNA Assistants Academy.
We will obtain consent where required and comply with applicable electronic marketing laws.
You may unsubscribe at any time by using the unsubscribe link in our marketing emails or contacting us directly.
Unsubscribing from promotional messages will not prevent us from sending essential account, purchase, security, or course-related communications.
10. International Transfers of Personal Information
MAGNA Assistants Academy may serve learners located in different countries. Our technology providers may also operate or store information internationally.
When personal information is transferred across national borders, we will apply appropriate safeguards where required by applicable law.
Depending on the jurisdiction and transfer, these safeguards may include:
- Transfers to countries recognized as providing an adequate level of data protection.
- Approved standard contractual clauses or equivalent contractual safeguards.
- Additional technical and organizational protections.
- Other transfer mechanisms authorized by applicable law.
Where required, we will provide information about the applicable transfer mechanism and how to obtain further details.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, regulatory, accounting, and contractual obligations.
Retention periods depend on the category of information and the purpose of processing.
| Information category | Retention approach |
|---|---|
| Learner account details | While the account remains active and for a defined period afterward where necessary |
| Course progress and completion records | For the period necessary to administer learning records, verify certificates, and meet applicable obligations |
| Payment and billing records | For the period required by applicable tax, accounting, and financial laws |
| Customer support communications | For the period necessary to resolve inquiries and manage related legal obligations |
| Marketing subscription information | Until consent is withdrawn or another applicable retention limit is reached |
| Website logs and analytics | For a limited period determined by security, operational, and applicable legal requirements |
Our specific retention periods are established in accordance with our internal retention schedule.
When information is no longer needed, we will delete, anonymize, or securely archive it as appropriate and legally permitted.
12. How We Protect Your Information
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, misuse, alteration, and unlawful disclosure.
These measures may include:
- Secure website connections.
- Access controls and account authentication.
- Restricted access to learner information.
- Security updates and system maintenance.
- Appropriate backup and recovery procedures.
- Confidentiality obligations for authorized personnel.
- Security assessments of relevant service providers.
No internet-based service or electronic storage system can guarantee absolute security.
If a personal data breach occurs, we will assess the incident and notify affected individuals or relevant authorities when required by applicable law.
13. Your Privacy Rights
Depending on your location and applicable legislation, you may have the right to:
- Request confirmation that we process your personal information.
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal exceptions.
- Request restriction, blocking, or anonymization of certain processing.
- Object to particular uses of your information.
- Withdraw consent where processing relies on consent.
- Request portability of your information where applicable.
- Opt out of certain marketing, profiling, or data-sharing activities.
- Request information about categories of recipients with whom your information has been shared.
- Challenge or request review of certain automated decisions, where applicable.
- Lodge a complaint with the relevant data protection authority.
- Exercise applicable privacy rights without unlawful discrimination or retaliation.
We may need to verify your identity before responding to a request.
We will respond within the period required by the law applicable to your request and will explain any lawful reason for denying or limiting a request.
To exercise your rights, contact:
[Insert privacy email address]
14. Additional Information for European and Swiss Users
If you are located in the European Economic Area, the United Kingdom, or Switzerland, additional privacy protections may apply.
Where required, we will provide information about:
- The lawful basis for processing.
- Our legitimate interests where relied upon.
- International data transfers and safeguards.
- Applicable data protection representatives.
- The right to withdraw consent.
- The right to object to direct marketing.
- The right to lodge a complaint with a competent supervisory authority.
Individuals in the European Economic Area may contact their national data protection supervisory authority.
Individuals in Switzerland may contact the Federal Data Protection and Information Commissioner (FDPIC).
Individuals in the United Kingdom may contact the Information Commissioner’s Office (ICO).
Where applicable, we will comply with requirements governing automated decision-making and profiling.
15. Additional Information for United States Residents
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
These may include rights to access, correct, delete, or obtain copies of personal information, and to opt out of certain forms of targeted advertising, sale of personal data, profiling, or other processing covered by applicable legislation.
For transparency, the categories of information we may collect are described in Section 3, the purposes of processing in Section 5, recipients in Section 7, and retention practices in Section 11.
Sale or sharing of personal information: [Insert accurate disclosure based on actual website practices.]
Targeted or cross-context behavioral advertising: [Insert accurate disclosure.]
Sensitive personal information: [Describe any collection and uses, or state that none is collected if verified.]
If we engage in activities that trigger legally required opt-out rights, we will provide the relevant mechanisms, including a “Do Not Sell or Share My Personal Information” link or equivalent option where required.
We will also recognize applicable legally required opt-out preference signals, such as Global Privacy Control, where relevant.
Where a state law provides a right to appeal a denied privacy request, we will make an appropriate appeal process available.
Additional California-specific disclosures and rights will be provided where the CCPA applies to our business.
16. Additional Information for Latin American Users
MAGNA Assistants Academy recognizes that privacy and personal data protection laws differ across Latin America.
Where applicable to our activities, we will comply with relevant requirements under national legislation, including Brazil’s LGPD and applicable laws in countries such as Argentina, Chile, Colombia, Mexico, Peru, and other jurisdictions in which we operate or process personal information.
Depending on the applicable law, individuals may have rights to access, rectify, cancel, delete, oppose, or restrict certain processing of their personal information, as well as additional rights relating to consent, portability, and automated decisions.
We will provide country-specific disclosures, procedures, representatives, or mechanisms where required by applicable law.
Requests may be submitted to:
[Insert privacy email address]
Where local legislation requires specific procedures, response deadlines, or notices, those requirements will take precedence over general statements in this policy.
17. Children’s Privacy
MAGNA Assistants Academy’s courses and services are intended primarily for adults and individuals preparing for or developing their professional careers.
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children in violation of applicable law.
Where local legislation establishes a higher minimum age or requires parental or guardian consent, we will comply with those requirements.
If we become aware that personal information has been collected from a child without the required authorization or another lawful basis, we will take appropriate steps to address the situation, including deletion where required.
Parents or guardians who have concerns may contact us using the details provided in this policy.
18. Artificial Intelligence and Automated Processing
We may use digital tools, including artificial intelligence technologies, to support educational content development, administrative operations, or customer service.
Where such tools process personal information, we will assess the applicable legal requirements and implement appropriate safeguards.
We will not use personal information for solely automated decisions that produce legal or similarly significant effects without meeting the requirements of applicable law.
Where required, we will inform individuals about relevant automated processing and provide applicable rights to request human intervention, review, or contest a decision.
Personal information will not be submitted to external AI providers without an appropriate lawful basis and relevant safeguards.
19. External Websites and Links
Our website may contain links to third-party websites, applications, payment platforms, or educational resources.
These third parties operate under their own privacy policies and data processing practices.
We encourage users to review the privacy policies of external services before providing personal information.
MAGNA Assistants Academy is not responsible for the independent privacy practices of third parties that we do not control.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data processing practices, or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.